Terms & Conditions
Effective date: September 3, 2026
What changed in this version: added an arbitration and class-action-waiver section with a 30-day opt-out (Section 10), a DMCA copyright process (Section 11), Apple App Store terms (Section 12), and an accessibility commitment (Section 13); expanded the auto-renewal, free-trial, and cancellation terms; and added an AI-output disclaimer and a statement that coaches are independent.
These Terms & Conditions (“Terms”) govern your use of the Zenith: Fitness & Nutrition app and website (the “Service”), operated by J&O Sales LLC (“Zenith,” “we,” “us”). By creating an account or using the Service, you agree to these Terms, our Privacy Policy, and our Additional Disclosures. If you don't agree, don't use the Service.
1. Eligibility & age
You must be at least 13 years old to use Zenith. If you are between 13 and 18 (or the age of majority where you live), you may use Zenith only with the involvement and agreement of a parent or legal guardian, who accepts these Terms on your behalf. Zenith is not intended for children under 13.
2. Your account
You're responsible for the accuracy of the information you provide, for keeping your login secure, and for activity under your account. Notify us at support@josalesllc.net of any unauthorized use.
3. Subscriptions, billing & refunds
Zenith offers a free tier and paid Premium plans: Monthly ($9.99), Yearly ($69.99), and a one-time Lifetime purchase ($139.99). Coaching plans are sold separately on our website.
- Where you buy: Premium can be purchased through the Apple App Store / Google Play (in-app purchase) or on our website via Stripe. Coaching plans are website-only.
- Auto-renewal — read this before you buy. The Monthly plan is $9.99 per month and the Yearly plan is $69.99 per year. Each one renews automatically at the end of every billing period, and your payment method is charged the then-current price for the next period, until you cancel. There is no separate renewal notice unless the law where you live requires one, in which case we will send it. Lifetime ($139.99) is a single charge and never renews.
How to cancel, in full: if you subscribed in the app through the App Store or Google Play, cancel in your Apple ID or Google Play account subscription settings — on iPhone, Settings → your name → Subscriptions → Zenith → Cancel Subscription; on Android, Play Store → Profile → Payments & subscriptions → Subscriptions → Zenith → Cancel. If you subscribed on our website, open the billing portal from the pricing page, or email support@josalesllc.net and we will cancel it for you. Cancelling takes effect at the end of the period you have already paid for; it stops all future charges and does not refund the current period. Cancelling is not harder than subscribing, and we will never require a phone call or a chat to do it. - Free trials. Where a plan is offered with a free trial, the trial length and the price that follows it are shown to you before you confirm the purchase. A trial converts automatically into a paid subscription at the price shown when the trial ends, unless you cancel before then, using the same cancellation route above. Cancelling during a trial keeps your access until the trial's last day.
- Coaching plans. A subscription to a coach's plan is a recurring charge set by that coach, taken through Stripe, and shown to you in full before you confirm. It renews on the same terms until cancelled, and you cancel it the same way as any website subscription. Zenith charges the coach a platform fee on each payment; that fee is disclosed to coaches and does not add anything to your price.
- Refunds: purchases made through Apple or Google are subject to their refund policies. Website purchases are handled by us; except where required by law, payments are non-refundable.
- Lifetime: “Lifetime” means access to Premium for the operational lifetime of the Zenith Service — for as long as Zenith remains available. It is not a guarantee that the app or any feature will exist in perpetuity and does not refer to a user's lifetime. If the Service is permanently discontinued, lifetime access ends then. Lifetime is a one-time, non-recurring payment and is non-refundable except where required by law.
4. Acceptable use & user content
Zenith includes community features that let you post messages, comments, photos, and feed posts (“User Content”). You are solely responsible for your User Content and must have the rights to share it.
No objectionable content. You agree not to post content that is unlawful, harassing, abusive, hateful, threatening, defamatory, obscene, sexually explicit, or that infringes others' rights. There is zero tolerance for objectionable content or abusive behavior.
Moderation. We may (but aren't obligated to) review, remove, or restrict User Content at our discretion and without notice, and may suspend or terminate accounts that violate these Terms. You can report content or block users with the in-app tools. By posting User Content you grant us a non-exclusive, royalty-free license to host, store, and display it to operate the Service.
5. Private communities
When you join a private community, its owner can view the fitness and nutrition information you log so they can coach and support you. They cannot see your login credentials, password, or payment details. You choose whether to join and can leave at any time. See our Additional Disclosures for details.
6. Not medical advice; AI output; figures are estimates
Zenith provides general fitness, nutrition, and wellness information, including AI-generated meal plans, workout suggestions, and supplement guidance. This is for informational purposes only and is not medical, nutritional, or professional health advice, and not a substitute for a qualified physician, dietitian, or healthcare professional. Always consult a professional before starting any diet, exercise, or supplement program, especially if you have a medical condition, are pregnant, or take medication.
Activity, route, calorie, pace, and health-related figures (including data from Apple Health and estimates derived from GPS or workouts) are estimates for informational and fitness-tracking purposes only. You use this information at your own risk.
AI-generated content. Parts of Zenith are generated by artificial intelligence — meal plans, recipes and recipe macros, food and photograph analysis, workout and program suggestions, supplement guidance, and the AI coach's chat replies. AI output is produced automatically from the information you provide and is not reviewed by a person before you see it. It can be wrong. It can misidentify a food or a portion, miscalculate calories or macronutrients, suggest an exercise that is unsuitable for you, miss an interaction between a supplement and a medication, or contradict something it said earlier. It does not know your medical history unless you typed it, and it is not a clinician. Treat every AI output as a starting suggestion to check, not an instruction to follow — especially any suggestion touching an allergy, an intolerance, a medical condition, a medication, a supplement, a pregnancy, or an injury. If an AI-generated meal or plan conflicts with advice from your doctor or dietitian, follow your doctor or dietitian.
Coaches are independent. A coach or community owner you work with through Zenith is not our employee or agent. They set their own programs, targets, prices, and advice, and they — not Zenith — are responsible for what they tell you. We do not verify a coach's qualifications, licenses, or insurance, and you should ask them about these directly.
If you are under 18. You must be at least 13 to use Zenith, and the app will not accept an age below 13. If you are between 13 and 18, or under the age of majority where you live, involve a parent or guardian before you follow any nutrition, calorie, fasting, supplement, or training guidance in Zenith, and talk to a doctor before starting a calorie target or a new training program. Zenith is a general fitness tool, not a program designed for growing bodies.
7. Intellectual property
The Service, including its software, design, branding, and content (excluding your User Content), is owned by J&O Sales LLC and protected by law. We grant you a limited, personal, non-transferable license to use the Service for its intended purpose. You may not copy, reverse-engineer, resell, or misuse it.
8. Disclaimers & limitation of liability
The Service is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, J&O Sales LLC is not liable for any indirect, incidental, or consequential damages, or for any outcome resulting from your reliance on the Service or its information; our total liability is limited to the amount you paid us in the 12 months before the claim.
9. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service or other users.
10. Dispute resolution, arbitration, and class-action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIM. IT REQUIRES MOST DISPUTES BETWEEN YOU AND US TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. YOU MAY OPT OUT WITHIN 30 DAYS — SECTION 10.7 EXPLAINS EXACTLY HOW, AND OPTING OUT COSTS YOU NOTHING AND CHANGES NOTHING ELSE ABOUT YOUR ACCOUNT.
This Section 10 was added to these Terms on September 3, 2026. If you created your Zenith account before that date, we will separately notify you of this change, and your 30-day window to opt out under Section 10.7 runs from the date of that notice — not from today's date.
10.1 Talk to us first. Before starting an arbitration or a lawsuit, send us a written notice of the dispute at support@josalesllc.net with Notice of Dispute in the subject line, describing what happened, what you want, and your account email. We will do the same for a dispute we have with you. Both of us agree to try in good faith to resolve it informally for 60 days from that notice. Only after those 60 days may either of us start an arbitration. This step is a genuine precondition, and the deadline for any claim pauses while it runs.
10.2 Agreement to arbitrate. If we cannot resolve it, you and J&O Sales LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with us — whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether it arose before or after these Terms took effect — will be resolved by binding individual arbitration rather than in court. This agreement is governed by the Federal Arbitration Act.
10.3 What is not covered. Nothing in this section prevents either of us from: bringing an individual claim in small-claims court, if it qualifies there; seeking injunctive or equitable relief in court to stop infringement or misuse of intellectual property; or reporting a matter to a government agency, which you may always do. Nothing in this section waives your right to seek public injunctive relief where the law of your state — including California — gives you that right; a claim for public injunctive relief may be brought in court and, if it is, that claim is stayed until the arbitration ends. If the law where you live does not permit an agreement to arbitrate a consumer dispute, or does not permit a class-action waiver — which is the case for consumers in the European Union, the United Kingdom, and some other countries — this section does not apply to you, and you keep every right your local law gives you, including the right to bring proceedings in your local courts.
10.4 How the arbitration works. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, available at adr.org, by a single arbitrator. It may be held by telephone or video, decided on written submissions, or held in person in the county where you live, at your choice. The arbitrator decides all questions of arbitrability, the interpretation and enforceability of this section, and the merits, and may award the same individual relief a court could — but only individual relief, and only to the party who brought the claim. The arbitrator's decision is final and may be entered as a judgment in any court with jurisdiction.
10.5 Costs. We will pay all filing, administration, and arbitrator fees that exceed what it would cost you to file the same claim in court, for any claim seeking less than $10,000, unless the arbitrator finds the claim was frivolous or brought for an improper purpose. Each of us otherwise pays our own attorneys' fees, except where a statute or the arbitrator's award provides otherwise. If you cannot afford the fee that remains, tell us and we will pay it.
10.6 No class actions. NEITHER YOU NOR WE MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. If 25 or more claims of a substantially similar nature are filed against us by or with the assistance of the same counsel, the claims will be administered in sequential batches of no more than 50 at a time, with a single arbitrator per batch and the deadlines for the remaining claims paused while each batch is decided; both sides agree this is a fair and efficient way to handle them. If this paragraph is found unenforceable as to a particular claim, that claim — and only that claim — is severed from the arbitration and must be brought in court, while the rest of this Section 10 continues to apply to everything else.
10.7 Your right to opt out — 30 days, no consequences. You can decline this entire Section 10. Email support@josalesllc.net with Arbitration Opt-Out in the subject line, from the email address on your account, saying that you opt out of the arbitration agreement, within 30 days of the date you first accept these Terms (or, if you already had an account when this section was added, within 30 days of the date we notified you of it). That is all we require — no form, no reason, no phone call. If you opt out, this Section 10 does not apply to you, everything else in these Terms still does, and your account and access are completely unaffected. If you have opted out before, you do not need to do it again.
10.8 Changes and survival. If we materially change this Section 10, we will notify you, and the change will not apply to a dispute you had already given us notice of; you will have a fresh 30 days from that notice to opt out of the changed version. This section survives the end of your account and of these Terms. If any part of it is held unenforceable, the rest remains in force, except as stated in Section 10.6.
11. Copyright complaints (DMCA)
Zenith lets people post content, and we respect intellectual property rights. If you believe material on Zenith infringes your copyright, send a written notice to our designated agent:
Copyright Agent, J&O Sales LLC
10153 E Branch Rd, Rochelle, IL 61068, USA
support@josalesllc.net (subject line: DMCA Notice)
Under 17 U.S.C. § 512(c)(3), your notice must include all of the following, or we may not be able to act on it:
- A physical or electronic signature of the copyright owner or someone authorized to act for them.
- Identification of the copyrighted work you say has been infringed — or, if several works at one site, a representative list.
- Identification of the material you say is infringing, with enough detail for us to find it — a direct link, a username and a date, or a screenshot.
- Your name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf.
What we do. We will remove or disable access to material that is the subject of a complete notice, and we will make a reasonable effort to tell the person who posted it, including a copy of your notice.
Counter-notice. If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same agent containing: your signature; the material removed and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed as a result of mistake or misidentification; and your name, address, and telephone number, together with your consent to the jurisdiction of the federal district court for the district where you live (or, if you are outside the United States, the Northern District of Illinois) and your agreement to accept service from the person who complained. If we receive a valid counter-notice, we may restore the material in 10 to 14 business days unless the complainant tells us they have filed a court action.
Misrepresentation. Under 17 U.S.C. § 512(f), a person who knowingly misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages.
Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the copyrights of others.
12. Additional terms for the Apple App Store and Google Play
If you downloaded Zenith from the Apple App Store, the following applies and prevails over anything inconsistent elsewhere in these Terms:
- These Terms are between you and J&O Sales LLC only, not Apple. Apple is not responsible for Zenith or its content.
- Your licence to use Zenith is a non-transferable licence to use it on any Apple-branded device you own or control, as permitted by the App Store Terms of Service.
- Apple has no obligation to provide any maintenance or support for Zenith. Support requests go to support@josalesllc.net.
- If Zenith fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility, not Apple's.
- We, not Apple, are responsible for addressing any claim by you or a third party relating to Zenith — including product liability claims, any claim that Zenith fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation — and for the investigation, defence, settlement, and discharge of any third-party claim that Zenith or your use of it infringes that party's intellectual property rights.
- You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.
If you downloaded Zenith from Google Play, your use is also subject to the Google Play Terms of Service, and purchases made there are subject to Google's payment and refund policies.
13. Accessibility
We want Zenith to be usable by everyone, including people who use screen readers, keyboard navigation, larger text, reduced motion, or high-contrast settings. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we treat that as an ongoing commitment rather than a finished state: parts of Zenith meet it today and parts do not yet, and we fix what we find. Our website respects your system's reduced-motion setting.
If something in Zenith is not accessible to you, tell us and we will help you and fix it. Email support@josalesllc.net with Accessibility in the subject line, describing the page or screen, the assistive technology you use, and what happened. We will acknowledge your message within 5 business days, give you a way to get what you needed in the meantime, and tell you what we are doing about the underlying problem.
14. Governing law & changes
These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-laws rules. We may update these Terms from time to time; we'll revise the “Effective date” and, for material changes, provide additional notice. Continued use after an update means you accept the revised Terms.
15. Contact
Questions: support@josalesllc.net.
J&O Sales LLC — 10153 E Branch Rd, Rochelle, IL 61068, USA — support@josalesllc.net